Refund policy

Last Updated: September 2021 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To start a return, please contact us at info@kikispet.co.uk to notify us of your intention to return the product(s).  You will need to provide your full details and order number so that we can trace your original order and process your request.  Items sent back to us without prior notification will not be accepted.

You can always contact us for any return question at info@kikispet.co.uk or telephone number 0330 124 6164

Trusted worldwide by canine companions

FREE Delivery for orders over £30

FOLLOW US